Comments on: Advice For New Home Buyers

By: Aja M Triana

Aja M Triana — Fri, 19 Oct 2018 14:40:49 +0000

Ive had s great experience with my home warranty. I use first american and they have replaced a few things and fixed others. I always check my coverage before calling and i try to understand my problem to know if it is covered. I have their premium pkg. No im not a paid advertiser either.

By: Reehana

Reehana — Thu, 18 Oct 2018 02:35:51 +0000

In reply to katie. So true when it comes to appliances! The water/ice dispenser on our fridge stopped working a few months ago, and when we called our home warranty company, they said the cover the fridge, but not the water/ice dispenser! WTF.

By: Lindsey

Lindsey — Wed, 17 Oct 2018 22:14:07 +0000

I second the complaint about home warrantees! We had a terrible experience with ours. We had to wait weeks, they assigned us companies who we would not have been comfortable choosing on our own, and it seemed like every issue we ran into didn’t end up being covered anyway.
We once had our home warranty company send a plumber out to fix something in our bathroom. He left my house, and I thought he was just going to grab something from the truck because he didn’t say anything to me, but he just left! And he took some parts with him! He didn’t return any of my calls or emails over the course of several days, and our bathroom was no longer functioning at all because he had taken the parts! It was a total nightmare working with the warranty company, and while they did eventually agree to refund our $100 premium, we ended up paying out of pocket for another company to do the work, which also ended up costing more because they had to replace the parts.
We will never, ever have a home warranty again. It was an awful experience each of the times we used it in the first year we owned our home. Not one experience was easy or straightforward. I’m so glad that it worked for you and you were able to have your issues fixed. I so wish that would have been our experience!

By: katie

katie — Wed, 17 Oct 2018 17:59:48 +0000

What home warranty company did you go with? We’ve had a number of them (American Home Shield, First American) and it’s always seemed like an utter waste of money. They take forever to come to your house; they send the least qualified companies to do the bare minimum to keep your appliance kind of running (and the repair people admit that— saying the home warranty companies barely reimburse them for their visit); and then when something finally breaks they find a contract ‘loophole’ as to why it’s not covered. You really have good experiences with them? I’m astonished because I’ve only had terrible experiences… and have only heard bad things.